×
Digitization of the grant application processing and tracking process
Context
The "Fonds du Sport Vaudois" (FFSV) contributes to the financing of associative and popular sport, as well as elite and international sport , by redistributing the Vaud share of Loterie Romande profits. Faced with the need to modernize its grant application process, the FFSV turned to CROSS to deploy the Octopus project, aimed at digitizing this procedure.
Issues
FFSV was looking to digitalize the processing of grant applications to optimize processing time, increase traceability, improve application quality and facilitate communication with applicants. Four workshops were essential to clarify the requirements, and CROSS, with its expertise and qualified team, met the customer's expectations efficiently, on time and on budget.
Methods
The project gave rise to two distinct portals: a user-friendly, responsive interface for requesters, and a backoffice application for tracking and managing requests via an adapted workflow. Based on a complete Microsoft stack, the solution uses technologies such as SQL Server, Entity Framework , MVC 5, owin, oauth2 via Azure Active Directory, Telerik/Ajax for the management of dynamic form elements.
Benefits
The digitization of applications has considerably reduced the use of paper and postage costs, offering beneficiaries real-time tracking of their applications. Increased simplicity, completeness of information upon submission and improved efficiency have enabled FFSV to interact electronically with applicants via an integrated chat and file exchange system. Applicants benefit from reduced processing times, and FFSV is now autonomous in modifying document generation templates. Since its deployment in January 2020, Octopus has facilitated over 650 applications, of which 400 have been validated, and contributed to the granting of over 4.3 million francs in 2020, demonstrating the success of the solution.