Two trends stand out :
E-commerce is a component of "connected commerce". With this in mind, we work with you on a day-to-day basis through our marketing, sectoral, and technological expertise.
Successfully launch or revamp your e-commerce business with a well-defined strategy from the start :
Regardless of your strategy, it is important to set boundaries and identify resources in order to confirm decisions made in the future. Cross Agency can help you and provide consulting services as you define your 360° strategy.
Use solutions tailored to your needs and organization :
Have ways to manage the platform using relevant indicators and tools :
Once the e-commerce platform is in place, it is essential to manage your business, from a functional and technical standpoint, through value-added business indicators and dedicated analysis tools.
Provide Time-to-Market guarantees to the marketing teams while maintaining service quality :
Who ever said that the agility and speed expected by business teams are incompatible with the integrity and reliability required by an IS manager? From day one of the project, Cross sets up tools for continuous integration, staging, non-regression testing, deployment, and automatic performance testing. The goal is to guarantee the integrity of your processes and applications despite ongoing changes.
Anticipate and plan :
The purpose of a sales platform is to evolve through strategic marketing activity into the services it provides. Our management tools (relevance matrix, gap analysis, and capacity planning) help you anticipate and understand changes affecting your sales platform.
Adopt and manage solutions :
The marketing, technical, and functional teams that manage the e-commerce platform on a day-to-day basis must control all its inner workings. That's why we always include change support in our methodology.
Provide support and consulting regarding your digital transformation :
We work with you in your digital transformation during the early phases (definition and scoping) of e-commerce projects by providing examples, client benchmarks, and analyses tailored to your situation.
Business-oriented functional and technical expertise :
We guide you through the phases of writing specifications, gathering needs, and designing and implementing e-commerce solutions with the help of our functional experts on multiple solutions, our technical experts on information system interfaces, our senior consultants on business areas using online sales platforms, and our experienced project managers and developers.
Support for defining a brand platform :
Creative approach, storyboarding, brand design, support for building a roadmap for the year, etc.
Support for the management and activity of your sales platform :
Analysis or management of your online platform (SEM, SEO, third-party application maintenance, etc.)
available today, including manufacturer solutions, SaaS or Cloud solutions, and open-source solutions. Each has its own advantages and disadvantages.
We work with leading software companies offering the market's best solutions, including Magento and Prediggo.
We always offer our customers the solutions we feel best fit their needs, with no influence from the software companies.