THE IMPORTANCE OF KEEPING ALIVE AND UPGRADING YOUR APPLICATIONS

The life of an application does not end on delivery. Whatever the size of your company, it is important you have a suitable and effective IT maintenance programme. Outsourcing the support and maintenance of your applications, leaves you free to concentrate on your business and operations.

 

Stéphane Péronnet

Stéphane Péronnet, Cross Engineering Manager

We provide the manpower to maintain your applications and the people to manage and oversee all interventions. This gives you total control of your projects.

 

CHOOSE THE MAINTENANCE THAT IS RIGHT FOR YOU

Cross Engineering provides you with a dedicated or shared platform, so you can maintain and upgrade your applications in line with your needs:

  • Corrective maintenance: fixing errors.
  • Evolutionary maintenance: adding new functions.
  • Adaptive maintenance: adaptation to new use scenarios.

 

Our Outsourced Maintenance unit has specialist teams in every area (business line, technical, design, etc.) so that we can provide the services you need to ensure the sustainability of your applications: from management to hotline, via resource and financial management.

 

Regardless of how often you need us, we work with you to draw up the service levels (call-out time, correction time, intervention schedules, etc.) and regularly measure performance using specific indicators.